Payment Security

The following policy specifies how we collect and protect the payment information that you provide us with when you buy goods from us using this website (bodyboard-depot.com) or by telephone. By placing an order with us, either online or by telephone, you consent to the collection and protection of your information under the terms of this policy. If you do not accept these terms, please do not buy goods from us.

Accepted Payment Types

We accept payments from the following credit/debit card and instant transfer account types...


Credit/Debit Card Payments

In order to provide you with the highest level of payment security currently possible (Payment Card Industry Data Security Standard Level 1) we have teamed up with CreditCall, whose industry proven global payment gateway securely processes millions of unique transactions each month. The benefit of using the CreditCall secure payment gateway is that we do not save your credit or debit card details on our website or offline database, meaning that should anyone gain unauthorised access to our systems they will not be able to obtain your credit or debit card details. CreditCall provides the very highest levels of security to ensure that sensitive information is never compromised, and their systems are fully compliant with the requirements of the Payment Card Industry Data Security Standard (PCI DSS). Independent confirmation of our compliance with the PCI DSS can be viewed on this link...

PayPal Payments

If there's one thing that PayPal is all about, it's protecting your financial details. When you open a PayPal account your credit/debit card and bank details are stored securely, meaning that you can then make purchases from participating websites without having to submit any sensitive financial information. PayPal provides the very highest levels of security to ensure that sensitive information is never compromised, and their systems are fully compliant with the requirements of the Payment Card Industry Data Security Standard (PCI DSS).

When you complete our online checkout process and choose to pay by PayPal, the following payment steps will apply...

(a) When you click the 'next' button after choosing the 'PayPal' payment option on the final checkout page your internet browser will automatically redirect you to the PayPal secure payment gateway

(b) Upon reaching the PayPal secure payment gateway you will be given the option of either (i) paying by credit or debit card without signing in, or (ii) signing in to your PayPal account and then paying using your account balance or stored credit/debit card or bank details 

(c) After you submit your details, PayPal will compile the transaction information (including foreign exchange details), undertake the security checks and verify the transaction

(d) Once the transaction is complete, your browser will automatically redirect you to a receipt page on our website. Finally, an e-mail will be sent to you by us confirming to you that we have received the order and are processing it.

Shopify Security

We are:  3D Secure 2.0

3-D Secure is a set of protocols that enables card issuing banks to validate that cardholders are who they say they are, to reduce fraud in Card-Not-Present transactions.

Each card network (Visa, Mastercard, American Express and Discover) has their own version of 3-D Secure.

 

EMV® 3-D Secure is Here!

EMV® 3-D Secure (formerly known as 3-D Secure 2.0) addresses developments in the industry over the last 15+ years. Improvements to 3DS include:

  • focusing on a better consumer experience
  • using enriched data to authenticate most transactions behind the scenes
  • enabling authentication on any device (like smartphones, tablets, and IoT devices)

The card networks and some third-party industry providers (like Cardinal) have been certified by EMVCo to offer EMV 3DS to merchants and issuers via their 3DS Server, SDKs (iOS and Android), and ACS. Cardinal is one of a few global providers to be certified for all four platforms.

We use shopify secure to collect/process transaction information.  For their full Security Policy please visit https://www.shopify.co.uk/pci-compliant

More Information

Any comments or questions relating to payment security should be directed to us using the e-mail address shown on the contact us page of this website.